When you interact with us through the Site or Services, we may collect and process Personal Information and other information from you, as further described below:
Personal Information That You Provide Through the Site: We collect Personal Information from you when you voluntarily provide such information such as when you (i) register for access to the Services (for example, contact information such as your name, email address, phone number, mailing address); (ii) complete certain forms on the Site; (iii) upload or submit any material through the Site, (iv) request
any information or contact us with inquiries; or (v) wish to use certain Services. This Personal Information is required to transact business, to communicate with you, verify your identity and fulfill legal and regulatory requirements.
Non-Identifying Information: As is the case with most websites, when you visit the Site or interact with us through the Site or Services (and whether or not you register for access to the Services), we receive, automatically track and store certain non-identifying information about you, including but not limited to:
This information, which may be collected passively using various technologies or through other means, cannot be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. The Site may use such information and pool it with other information for administrative purposes, to assess the usage, value and performance of our products and services, to improve your experience with the Services and to track, for example, how our Users use and interact
with the Services.
Also, in an ongoing effort to better understand and serve the users of the Site and Services, we often conduct research on its customer demographics, interests and behavior based on the Personal Information and other information provided to us by Issuers and Users. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Site or Services, then we know that the cookie information relates to you.
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent this or to notify you each time a cookie is sent. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Site or Services, please note that you may not be able to take full advantage of our Services. Therefore, we recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.
Also, if you provide Personal Information in order to obtain access to the Services, we will use your Personal Information to provide you with access to such services and to monitor your use of such services. We also may obtain information about you from third party sources to verify your identity so we can properly process your requests and prevent fraud.
In addition, the Company and its subsidiaries and affiliates may also use your Personal Information and other non-identifiable information collected through the Site (collectively, “User Information”) to, among other things, improve user experience, customize content for our users in order to make the Site more simple to use, and to help us identify any other issues with respect to the Services or Users use of the Site or Services. The Company and its subsidiaries and affiliates may also use this information to communicate with you regarding the Services. If you object to our collection or storage of any User Information mentioned above (and any additional information we may choose to gather) you should not use the Site.
Regarding email contact with and from us, please keep in mind the following: (i) we will send you email relating to your personal transactions but will keep these emails to a minimum; (ii) you will receive certain email notifications (forwarded messages, etc.) for which you may opt-out; (iii) we may send you service-related announcements on rare occasions when it is necessary or proper to do so; (iv) if you email us directly, we may email you back and keep records of all correspondence; and (iv) we may send you emails from time to time letting you know about special promotions, featured investments and other the Company news. It is your responsibility to ensure that you maintain a current email address with the Company, and notify us if there are any changes.
We limit the sharing of your Personal Information and strives to keep your Personal
Information private and confidential. We do not sell, license, lease or otherwise disclose your personal information to any unaffiliated third party for any reason, except as follows:
The Security of your User Information is important to us, and we take commercially reasonable steps to safeguard such information . These steps and procedural safeguards are in line with industry standards and practices and include:
However, despite these efforts, please note that we cannot ensure or guarantee the security of your User Information nor do we make any representation or warranty regarding the security of your account. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on or through the Site and
the Services in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
You are solely responsible for helping us to maintain the accuracy and completeness of your personal and other information. We urge you to review your information regularly to ensure that it is correct and complete. If you believe that any of your information is incorrect, please contact us.
You may, of course, decline to share any or all of your Personal Information with us or ask us to delete your Personal Information from our systems at any time, in which case we may not be able to provide to you some of the features and functionality found on or through the Site and the Services.
We will retain your User Information for as long as your account is active or as needed to provide you services. You may modify or delete the Personal Information you have provided to us by logging in and updating your account. We may, however, retain certain information as required by law or for necessary business purposes.
Please keep in mind that any information you post on portions of the Site or Services that are open to the public, including but not limited to our blog, will be public information available to anyone.
Information that you provide in these areas may be read, collected and used by others who access them. Accordingly, you should exercise caution when deciding to disclose your personal information in these areas. To request removal of your personal information from these publicly accessible areas, please contact us. In some cases, we may not be able to remove your personal information and we will let you know if this is the case and why.
The Services may be accessed and/or used by Users located outside the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States and by providing your personal information on or through the Services you consent to that transfer.
and discover that your child under the age of 13 has a registered account with the Services or the Company has received any Personal Information of that child without your consent, you may contact us, and we will endeavor to delete that information from our databases.
Your access to and use of this Site is subject to the Terms of Service.